PROPERTY MANAGEMENT OFFICE INFO & DIGITAL RESOURCES
YOUR PROPERTY MANAGEMENT TEAM
At Columbia Property Trust, we strive to design every detail of our buildings to enhance your workday and foster productivity for you and your team, including our carefully cultivated onsite property management team. They provide both a familiar face to welcome you to your building each day and a highly competent operational team, prepared to respond to your engineering, accounting, and other needs, whether day-to-day or long-term.
We invite you to get to know your property management team listed below. Our goal is to anticipate your workplace needs and exceed your expectations, and please never hesitate to let us know how we can serve you better.
The Property Management Office is open Monday through Friday, 8:30 AM to 5:30 PM, excluding weekends & holidays, and is located at 1800 M Street, NW on the lobby level in Suite GR11.
PROPERTY MANAGEMENT TEAM
General Property Management Office
BUILDING SECURITY TEAM
Captain Pamela Thomas
Shawn Smith, Chief Operating Engineer
Timothy Eagney, Assistant Chief Operating Engineer
Randi White, Building Engineer
Blake Jones, Building Engineer
Andrew Leung, Maintenance Technician
Marc Rodriguez, Lead Porter
Manuel Rivera, Day Porter
Ana Chacon, Day Cleaner
Jose Gomez, Day Cleaner
EMERGENCY PHONE NUMBERS
FIRE, POLICE AND/OR MEDICAL EMERGENCY
2nd District Police Station
Kastle Systems: 703-524-7911
Main Number: 202.452.1800
North Tower Lobby Desk: 202.507.1289
HUMANE RESCUE ALLIANCE
DC MENTAL HEALTH HOTLINE
DISASTER DISTRESS HELPLINE
CDC INFO HOTLINE
DC WATER EMERGENCY LINE
WASHINGTON GAS EMERGENCY LINE
PEPCO EMERGENCY LINE
HOURS OF OPERATION
1800 M Street provides access to tenants and their employees 24-hours per day, 7-days per week via keycard access. Regular building hours are 7:00 AM – 6:00 PM Monday through Friday. All entrances to the building will be locked from 6:00 PM – 6:00 AM daily; however, the building lobby is staffed with security guards 24/7, should you need assistance with access.
The holidays listed below are recognized annually. On these dates, the Property Management Office will be closed, the building entrances will be locked (although access is still available via building access cards), and janitorial and engineering services will be unavailable. Heating and cooling are lowered to the after-hours levels.
Should you require HVAC, Security, Engineering or Janitorial services on any of the following holidays, after business hours, or on a weekend, please schedule with the Property Management Office with at least 48-hours’ notice.
If your company or office recognizes any additional holiday(s) or planned closure(s) not listed above, please inform your Property Management Team of the specific date(s), so that we may ensure services are adjusted accordingly.
Here you will find information about the building, onsite and neighborhood amenities, contact and leasing information, access to the Work Order System, and a digital copy of this handbook.
COLUMBIA GATEWAY APP
As a tenant in a Columbia-managed building, you and your team have exclusive access to Columbia Gateway, a mobile app designed to help everyone who works at your building get more out of their workspace.
Columbia Gateway offers you an array of benefits:
We invite you to download the Columbia Gateway app today, available in the Apple and Android app stores! Be sure to sign-up using your work email address. If you should have any questions or issues accessing the app, please let your Property Management Team know.
Copyright 2023 by Columbia Property Trust.